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Joined: May 2005
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Joined: May 2005
Posts: 1,006
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When I call in to the auto attendant and dial the extension directly, it forwards. Any ideas as to why dialing the main # doesn't forward?
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Joined: May 2005
Posts: 1,006
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Ok, when I isolate the ringing to just 1 extension it does forward externally. Problem was multiple phones ringing on the same line. Learned something these past 3 days!
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Joined: May 2019
Posts: 38 Likes: 1
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Joined: May 2019
Posts: 38 Likes: 1 |
Do you have the main number forwarded to the extension? If it's part of a ring group it's never going to forward if that's what you are doing.
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Joined: May 2005
Posts: 1,006
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I was able to get ext. 101 to forward externally. My problem now is, although 24-09 forward CFBNA for the other three phones is set for the vmail pilot#, they forward to the main company greeting.
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Joined: May 2005
Posts: 1,006
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Joined: May 2005
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So I uploaded the original download from the other day with only the external call forward set on 1 extension. Now the sets don't ring. They just blink! Maybe a corrupted data base at this point?
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Joined: Apr 2005
Posts: 2,526 Likes: 4
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What version is this system?
Re-boot can't hurt.
We get old too soon, smart too late
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Joined: May 2005
Posts: 1,006
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Joined: May 2005
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Joined: May 2005
Posts: 1,006
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Joined: May 2005
Posts: 1,006 |
Reboot didn't help. Still no audible ring. Just blinking.
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
I think you are on another message board.
Ok, first question what is the configuration? I see 4 phones how many POTS lines..4?
What are you trying to accomplish? IE. What do you want the system to actually do and/or function?
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