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Joined: Nov 2003
Posts: 480
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Member
Joined: Nov 2003
Posts: 480 |
hello all. i cannot get caller id on my tda 100. i installed the card but all i get is 601 icd group 001. any idea what is wrong? thanks for your help.
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Joined: Jan 2007
Posts: 2,126 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,126 Likes: 4 |
Have you enabled caller id in programming. In the 900’ I think
“I have not failed. I've just found 10,000 ways that won't work.”
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Joined: Dec 2007
Posts: 6,841 Likes: 27
Retired Admin
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Retired Admin
Joined: Dec 2007
Posts: 6,841 Likes: 27 |
Also verify you are receiving ICLID from Telco. Stranger things have happened.
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Joined: Jan 2005
Posts: 15,412 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,412 Likes: 18 |
So that we're clear: You installed the LCOT card AND the piggyback card that provides caller ID for eight lines? There's really not much else to it as long as you have all of the hardware in place. Also, if you have installed the piggyback card, are you sure it's installed on the proper position? The LCOT16 card takes two of these cards, one for each eight lines.
Ed Vaughn, MBSWWYPBX
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Joined: Nov 2003
Posts: 480
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Member
Joined: Nov 2003
Posts: 480 |
Thanks for the positive response. I have the 8 port card so the piggyback card is installed correctly. . i think that my power supply might be defective. I have ordered another so I will let you all know what happens after I swap it out. Thanks again for your help.
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Joined: Jan 2005
Posts: 15,412 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,412 Likes: 18 |
Those power supplies definitely fail more than anything else in that system. It's a shame because it's a great system otherwise.
Ed Vaughn, MBSWWYPBX
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Joined: Mar 2009
Posts: 405
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Member
Joined: Mar 2009
Posts: 405 |
I'm not trying to hijack this thread but Mr. weird stuff wants to chime in with a similar question.
I have a TDA 200 and added a couple cordless cell stations and sets.
A call comes in and CID shows on the regular display phones within a ring or 2.
Although both the cordless phones get the call ringing but no CID shows even after 5 rings?
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Joined: Jul 2006
Posts: 2,770 Likes: 22
Admin
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Admin
Joined: Jul 2006
Posts: 2,770 Likes: 22 |
What cell station and cordless model are you using? I don't remember any issues with the combo. I have a TD141 on the shelf and an NIB TD7685. Both have to be at least 10 years old.
Carl
This model is end of life
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Joined: Mar 2009
Posts: 405
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Joined: Mar 2009
Posts: 405 |
2) KXT0155 Cell station
2) KXTCA385 Cordless phones
I've only had 1 other customer that got these and they had no CID anywhere.
As far as I know.... which isn't very far, It shouldn't make a difference but I thought I would mention that it's a PRI feeding the 200.
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Joined: Jan 2007
Posts: 2,126 Likes: 4
Admin
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Admin
Joined: Jan 2007
Posts: 2,126 Likes: 4 |
The newer dect phones need latest software to work properly
“I have not failed. I've just found 10,000 ways that won't work.”
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