| | Joined: Nov 2004 Posts: 524 Member | OP  Member Joined: Nov 2004 Posts: 524 | The new SDW series headsets from Sennheiser can be a bit tricky to set up on Verge phones if you want to use Electronic Hook Switch. Sennheiser support says you need an EHS cable, but this is not correct.
To set up:
On the bottom of headset charger, DIP switch 1 is in the down position and all other DIP switches are in up position (make sure no DIP switches are in the center position). ABC selector should be in the 'A' position. On the phone go into Settings > Phone preferences > EHS 'enable'
You will now be able to answer and hang up from the headset.
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
| | | | | Joined: Dec 2007 Posts: 6,689 Likes: 3 Retired Admin | | Retired Admin Joined: Dec 2007 Posts: 6,689 Likes: 3 | Great to know and very helpful to the next tech that is searching this site for just what you solved.
Thank you. | | | | | Joined: Nov 2004 Posts: 524 Member | | OP Member Joined: Nov 2004 Posts: 524 | In the Allworx handset profile 'off hook auto answer' must be 'on' as well
ElectSys Tech LLCHosted Phone Systems Solutions Provider Allworx, Sangoma, FreePBX Telephone & computer systems in the Jefferson City, Columbia MO area.
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