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Joined: Jul 2012
Posts: 33
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Joined: Jul 2012
Posts: 33 |
I have a Mitel SX20 customer that has had issues after a recent brown out. We have tried a power cycle. Calls only ring to the console in night mode and not in day mode. The programming seems intact but when I try to change any field in any programming mode it gives me an e11 code and doesn't let me proceed. I cannot find any information on the e11 error code. Has anyone heard of this?
I am new to this forum but I have been in the industry since 02/1997. Mainly Avaya, Mitel, Panasonic, and NEC. Glad to be here!
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Joined: Oct 2007
Posts: 305
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It is possible that a switch on the CPU card needs to be flipped to allow program changes.
Kevin
Instructions are just one man's opinion on paper
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Joined: Oct 2007
Posts: 305
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Found it in the manual-
Error E11- Data entered is protected, set switch 8 on the CPU card to OPEN, then proceed.
Instructions are just one man's opinion on paper
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Joined: May 2005
Posts: 1,005
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Joined: May 2005
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The 20 is so old. You really should upgrade.
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Joined: Jul 2005
Posts: 1,333
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Oldy but a goody. I cut my teeth on those old Mitel SX10 and 20 systems. Were ahead of their times compared with some other electronic systems at the same time.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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