|
|
|
|
Joined: Jul 2018
Posts: 1
Member
|
OP
Member
Joined: Jul 2018
Posts: 1 |
I have a 5910 handset that I can reassign extension numbers to and it will update. I can call out from that handset, but the extension number isn't visible on other handsets. I can't call into that extension. I can tried many different extension numbers and am running out of ideas.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Aug 2006
Posts: 1,796 Likes: 10
Moderator-Iwatsu
|
|
Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,796 Likes: 10 |
You should recheck your extension assignment. Verify the port the phone is registering to is actually assigned the proper extension number in the ECS programming.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
|
|
|
|
|
Joined: Apr 2005
Posts: 287 Likes: 1
Member
|
|
Member
Joined: Apr 2005
Posts: 287 Likes: 1 |
What does FEAT 99 display?
I don't understand what "extension number isn't visible on other handsets" means. You have DSS keys on the phones that should have one for this phone?
|
|
|
|
|
Joined: Aug 2006
Posts: 1,796 Likes: 10
Moderator-Iwatsu
|
|
Moderator-Iwatsu
Joined: Aug 2006
Posts: 1,796 Likes: 10 |
It is possible to have an extension without an extension number assigned, at least for digital extensions. A common error when configuring IP phones is to insert the extension number instead of the port number in the phone set-up screen.
Sometimes the thoughts in my head get so bored, they go for a stroll through my mouth. This is rarely a good thing.
|
|
|
|
|
Joined: Apr 2005
Posts: 287 Likes: 1
Member
|
|
Member
Joined: Apr 2005
Posts: 287 Likes: 1 |
Right - I always tell customers when doing FEAT+99 the number after EXT#. is not the extension, but the port. We never heard back but I assume FEAT 99 would just show the port and no extension.
'Isn't visible on other handsets' didn't make sense to me as handsets don't have displays, except an Omegatrek. It's very likely no extension is assigned as you said.
|
|
|
|
Forums84
Topics94,282
Posts638,760
Members49,764
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
