Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
Page 1 of 2 1 2
#637866 08/11/20 06:33 PM
Joined: Mar 2008
Posts: 250
Member
OP Offline
Member
Joined: Mar 2008
Posts: 250
Question - I can't get into the router where the ip office is located. It is owned by the provider and not in bridge mode so I need to have them access the router and make changes. Do I need to have them forward port 80 to the phone system IP address for the remote phone to access? or is it just done with the UDP and TCP ports that they already opened up.

Advertising Sponsor
Joined: May 2004
Posts: 1,598
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,598
What release, and what phone are we talking about?

Joined: Mar 2008
Posts: 250
Member
OP Offline
Member
Joined: Mar 2008
Posts: 250
ip office rel 11, remote phone 9621g

Joined: Mar 2008
Posts: 250
Member
OP Offline
Member
Joined: Mar 2008
Posts: 250
I'm getting conflicting info on the remote ip phone. the call server setting s/b the ip address of the KSU? the router S/B the address of the router hooked up to the remote phone? the HTTP S/B the public Ip address of the of the router hooked up to the KSU? doesn't sound right.

Joined: Mar 2008
Posts: 250
Member
OP Offline
Member
Joined: Mar 2008
Posts: 250
All I'm getting is "discover ( public ip address of main router ).

Joined: May 2004
Posts: 1,598
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,598
1) enable remote worker on the Lan port that is used for this
2) set up stun if the IPO is not connected to internet without NAT (NAT -> STUN)
3) enable remote worker on the used extension
4) enable remote worker on the user.
Then on the phone turn off 801.q (important)
Set the external IP address on the phone.
Be sure that these ports below are forwarded to the IPO
1719 UDP
1720 TCP
RTP ports configured on the LAN port (remote worker part)
ICMP must be enabled for the public IP address used for the remote worker.

Joined: Mar 2008
Posts: 250
Member
OP Offline
Member
Joined: Mar 2008
Posts: 250
Mongo - thanks for the input. Did all of the above and checked it at least twice. Still getting the "discover" message. I hooked the phone up on the same network as the ipoffice and it works fine. got to be something in the firewall

Joined: Mar 2008
Posts: 250
Member
OP Offline
Member
Joined: Mar 2008
Posts: 250
Should the Http address be the public ip of the router hooked up to the ipoffice? and the phone server s/b the internal ip address of the ip office?

Joined: May 2004
Posts: 1,598
Moderator-Avaya
*****
Offline
Moderator-Avaya
*****
Joined: May 2004
Posts: 1,598
Yes, simply pugging it in at home wont work. You need to enter the http/https file server for the WAN IP...i would clear the phone first...

Also, if you have TLS enabled, which you should at a minimum, i would recommend a 3rd party certificate...

Joined: Mar 2008
Posts: 250
Member
OP Offline
Member
Joined: Mar 2008
Posts: 250
That's what I'm referring to, the settings on the phone when it boots up and you enter programming. the Call Server s/b set to the ip address of the ip offfice? and the HTTP setting should be the Router address that the ipoffice is connected to?

Page 1 of 2 1 2

Link Copied to Clipboard
Most Recent 5 Post
24 VS 23 Gauge
by teldata1 - 04/09/21 10:28 AM
Bell System Central Office Rotation
by dexman - 04/09/21 01:30 AM
DSX 40 built in auto attendant
by dougster - 04/07/21 03:16 PM
SVMI-2 AND SVMI-2E
by dougster - 04/06/21 11:16 PM
Using and Servicing an SX-200 MX in 2021
by Societus - 04/02/21 11:18 PM
Popular Topics (Views)
Forum Statistics
Forums93
Topics94,340
Posts639,394
Members49,443
Most Online5,661
May 23rd, 2018
Today's Birthdays
jackie zhao, Margel, Thomas D Munro
Newest Members
Generoso, Flashy65, dv8inpp, Daniel Trentham, Societus
49,443 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
EMP & Lightning Home Surge Protection
EMP - Click Here!
Top Posters (30 Days)
dexman 57
Ruben 17
MJonas 7
jsaad 7
Linked Banner to your Product or Website
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
15 members (Touch Tone Tommy, dexman, RATHER BE FISHING, jeffmoss26, justbill, nortelvoip, Professor Shadow, BobRobert, Curlycord, ECI Tech, JBean3329, hitechcomm, MooreTel, Sandro, Mercenary Roadie), 122 guests, and 43 robots.
Key: Admin, Global Mod, Mod
Advertising Sponsor Spot 2
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners