EMP & Lightning Home Surge Protection
EMP - Click Here!
Global Test Supply
Linked Banner to your Product or Website
eCommerce website for sale!
Previous Thread
Next Thread
Print Thread
Rate Thread
#638023 08/24/20 11:17 PM
Joined: Jul 2003
Posts: 1,215
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,215
my customer has trouble with calls left on hold for about 5 minutes being dropped. i think i shut off a held call transfer timer when i had this problem with sbx. can anyone confirm. and second they want the internal moh to have lower volume. i was messing with the tdm gain but didnt see anything for lcob but i did try the top one i think it was dkt for phones and music at the end. didnt help. is there a way to lower the music volume. thanks. dave

Global Test Supply 728x90
Joined: Aug 2003
Posts: 5,134
Moderator-Vertical, Vodavi
*****
Offline
Moderator-Vertical, Vodavi
*****
Joined: Aug 2003
Posts: 5,134
Change the "I-Hold Recaller Timer" and the "Attendant Recall Timer" to 0.

For the MOH, I "think" its Rx Gain From Music to ACO (Analog CO). I've only had to adjust it a couple a few times and I always have to play with it.

Joined: Jul 2003
Posts: 1,215
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,215
that worked great. thanks.


Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,295
Posts634,139
Members49,497
Most Online5,661
May 23rd, 2018
Today's Birthdays
Gary Golding, Kenny D. Cutler, Mike Porterfield
Newest Members
NZAndy101, spunkysam, tn00247167, Dave McCann, Mitel Hotel
49,496 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
dexman 9
Toner 6
jsaad 3
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
14 members (Yoda, satheesh, metelcom, Skunky, spunkysam, Mercenary Roadie, ffej010, newtecky, RATHER BE FISHING, Keyset6, Coral Tech, BobRobert, hitechcomm, Temperor), 344 guests, and 39 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud