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Joined: Dec 2009
Posts: 15
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Joined: Dec 2009
Posts: 15 |
We have a lot of users that are no longer with our company. What is the best way to delete all of them from the directory? Thanks
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Joined: Aug 2005
Posts: 908
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Posts: 908 |
This should happen automatically when you delete their mailboxes. It's generally standard practice to delete a mailbox when an employee leaves. Then create a new mailbox for that extension. Then it is ready for initialization by the next user.
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Joined: Dec 2009
Posts: 15
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Thanks so much for the info. I am completely new to the phone thing. Now for the second question. How do I delete a mailbox. Im digging through the db studio and dont see where its at. Thanks
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Joined: Dec 2009
Posts: 15
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Posts: 15 |
Ok I found the mailboxes, but wondering if I delete the mailbox does it delete the extension? Now im really confused because I cannot seem to find the extension lists.
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Joined: Dec 2009
Posts: 15
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Joined: May 2001
Posts: 506
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To add a mailbox for an ext, left click on the right side with mailboxes highlighted and select "Add Associated Mailbox" and you should find it in there.
Devin
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Joined: Aug 2005
Posts: 908
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Deleting a mailbox will not delete the extension. It will keep outside calls from reaching the extension. Extensions are found in System\Devices and Feature Codes\Endpoints or Stations. It depends on which version of software you are using.
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Joined: Dec 2009
Posts: 15
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Joined: Dec 2009
Posts: 15 |
I deleted all the mailboxes that werent needed, but they still show up in the IC Directory. Is there something else I need to do to get them out of there? Thanks for all your help
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