| Joined: Nov 2001 Posts: 413 Member | OP Member Joined: Nov 2001 Posts: 413 | I have a full time auto attendant. How do I get my PRI to go to a different table with different paths in a night mode? Thanks | | |
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Joined: Feb 2005
Posts: 1,599
Member
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Member
Joined: Feb 2005
Posts: 1,599 |
You cant with the 'Flashtalk"
However perhaps aa workaround... As an example if you are using only paths 1-4 in day then that leaves you 5-8 at night to play with. Make sure to record your choices under Greeting 1 and 2 instead of Path 0.
Greeting 1 Thank you for calling ABC If you know you you parties ext please enter it now For this press 1, for that press 2 etc
Greeting 2 Thank you for calling ABC, we are now closed If you know you you parties ext please enter it now For this press 1, for that press 2 etc
Path 0- record a second of silence
Note if you need more paths then considering going deeper in the Tree for some choices Example - Instead of saying - for our fax number press 1 and address press 2 and website press 3 Use - for our fax number, address and website info press 1 Then create either 3 sub paths (11, 12 and 13) or record all 3 as one greeting (path 1)
Best you upgrade the MICS (if needed) to 7.1 with NVRAM Rls 2 and get a Callpilot 100/150 3.1 so you can do exactly what you want, plus do it all via the web page and more.
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| Joined: Nov 2001 Posts: 413 Member | OP Member Joined: Nov 2001 Posts: 413 | Appreciate the creativity. Thanks.
Last edited by teleco; 10/12/20 01:53 PM.
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