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#638572 10/10/20 01:29 PM
Joined: Nov 2001
Posts: 419
teleco Offline OP
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I have a full time auto attendant. How do I get my PRI to go to a different table with different paths in a night mode? Thanks

teleco #638573 10/10/20 01:50 PM
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You cant with the 'Flashtalk"

However perhaps aa workaround...
As an example if you are using only paths 1-4 in day then that leaves you 5-8 at night to play with.
Make sure to record your choices under Greeting 1 and 2 instead of Path 0.

Greeting 1
Thank you for calling ABC
If you know you you parties ext please enter it now
For this press 1, for that press 2 etc

Greeting 2
Thank you for calling ABC, we are now closed
If you know you you parties ext please enter it now
For this press 1, for that press 2 etc

Path 0- record a second of silence

Note if you need more paths then considering going deeper in the Tree for some choices
Example -
Instead of saying - for our fax number press 1 and address press 2 and website press 3
Use - for our fax number, address and website info press 1
Then create either 3 sub paths (11, 12 and 13) or record all 3 as one greeting (path 1)

Best you upgrade the MICS (if needed) to 7.1 with NVRAM Rls 2 and get a Callpilot 100/150 3.1 so you can do exactly what you want, plus do it all via the web page and more.


=---()))))))))---=
www.curlycord.com
[Linked Image from telcopc.ca]
Toronto, Canada




teleco #638588 10/12/20 01:50 PM
Joined: Nov 2001
Posts: 419
teleco Offline OP
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Appreciate the creativity. Thanks.

Last edited by teleco; 10/12/20 01:53 PM.

Moderated by  MooreTel, NTlayoff 

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