EMP & Lightning Home Surge Protection
EMP - Click Here!
Global Test Supply
Linked Banner to your Product or Website
eCommerce website for sale!
Previous Thread
Next Thread
Print Thread
Rate Thread
#638574 10/10/20 10:26 PM
Joined: Jul 2003
Posts: 1,219
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,219
i have an sbx looks like ver 1.1. when i put in a voicemail card and push call back i get busy tone. i put the same card in another ksu the same version and it works. does anyone have an idea whats going on here. thanks,.dave.

Global Test Supply 728x90
davetel #638579 10/11/20 06:13 AM
Joined: Jan 2005
Posts: 15,302
Likes: 5
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,302
Likes: 5
Dave, are you adding this voice mail card to an existing system or just replacing it? If you're adding it, you have to tell the system that it is there. It's been my experience that it's easiest to initialize the system with the card in place so that it automatically recognizes it. If you get a database backup, you can upload it after you've initialized the system to restore the existing programming.


Ed Vaughn, MBSWWYPBX
davetel #638583 10/11/20 09:50 PM
Joined: Jul 2003
Posts: 1,219
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,219
yes its a new card to the system. i did try initializing it a few times. someone suggested trying assigning it manually or downloading programs from a different ksu with vm and upolading to this system. i havnt tried that yet.

davetel #638594 10/13/20 12:04 AM
Joined: Jul 2003
Posts: 1,219
davetel Offline OP
Member
OP Offline
Member
Joined: Jul 2003
Posts: 1,219
it was a learning day for me. from what i understand the 4000-00 ksu cant use the 4000-8 vm. must be a 4000-03 ksu for that card.

davetel #638601 10/13/20 03:53 PM
Joined: Aug 2004
Posts: 9,045
Likes: 6
Admin
*****
Offline
Admin
*****
Joined: Aug 2004
Posts: 9,045
Likes: 6
Good info. We all learned something new on this one


[Linked Image]

Moderated by  EV607797, MnDave, nfcphoneman 

Link Copied to Clipboard
Advertising Sponsor
Popular Topics (Views)
Forum Statistics
Forums94
Topics93,320
Posts634,240
Members49,509
Most Online5,661
May 23rd, 2018
Today's Birthdays
aaronazatian, bg6214, Jigger, mkpgt, willtech
Newest Members
Topekaks101, Contoso, Nick Smithler, MortifiedPenguin, T Top Manufactur
49,509 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
Top Posters (30 Days)
Toner 7
Ruben 3
dexman 3
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
15 members (Canteleco, Curlycord, justbill, hitechcomm, mongo5150, newtecky, KRRath, Touch Tone Tommy, GregMax, Toner, BobRobert, Ruben, Yoda, cswroe, Neil Hes), 344 guests, and 148 robots.
Key: Admin, Global Mod, Mod
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners
landing page builder Antiransomware 300x250 Your Business Phone Service in the Cloud