Phone Systems

EMP & Lightning Home Surge Protection
EMP - Click Here!
Previous Thread
Next Thread
Print Thread
Rate Thread
Joined: Jun 2006
Posts: 8,712
Likes: 1
Moderator-Nortel, Computers, General
*****
OP Online Content
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,712
Likes: 1
Bitch #1: Found out this week that XBlue has discontinued all colours of their X-16 line except black. Found this out when I called to TRY and get a replacement blue handset for a phone that was defective New In Box. They were quite willing to sell me a black replacement, which I turned down as I have quite a few parts from defective black phones & I told them so...LOL. Would have been real nice if we'd been given a "head's up" about this...

Bitch #2: XBlue will NOT supply French user guides. (Unknown if they'll supply Spanish). I checked with a local professional translator who would do it for $2500. When I contacted XBlue, they wouldn't pay for it either, so I cancelled the translation job and as a result my perspective sales have taken a major hit. Some people and fanatical about the language laws here in Quebec....


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
1 member likes this: EV607797
Linked Banner to your Product or Website
Joined: Jan 2005
Posts: 15,290
Likes: 3
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Offline
Moderator-Vertical, Vodavi, 1A2, Outside Wire
*****
Joined: Jan 2005
Posts: 15,290
Likes: 3
Wow, their unique color choices were what made this system so marketable. You're right, if they are limiting their color choice to only black (like nearly every other manufacturer), they are severely hampering themselves in the market. I suppose in your situation, at least getting a black handset and stripping it for components is better than nothing. I'm still curious about the out of box failure though. I would think that they would at least offer a black one under warranty. There I go assuming.

As for the French documentation, that surprises me as well. If they want to market to other countries, they surely should be prepared to support the language(s) spoken. I'm disappointed in them.


Ed Vaughn, MBSWWYPBX
Joined: Mar 2018
Posts: 341
Likes: 1
Member
Offline
Member
Joined: Mar 2018
Posts: 341
Likes: 1
So you can change the language on the phone itself to french, but they don't have a french user guide.

Classy.


The Cloud is just someone else's computer!
Joined: Dec 2007
Posts: 6,657
Likes: 3
Admin
*****
Offline
Admin
*****
Joined: Dec 2007
Posts: 6,657
Likes: 3
Originally Posted by Daniel
So you can change the language on the phone itself to french, but they don't have a french user guide.

Classy.


[Linked Image]


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Dec 2007
Posts: 6,657
Likes: 3
Admin
*****
Offline
Admin
*****
Joined: Dec 2007
Posts: 6,657
Likes: 3
You can also used Google Translate for Documents and upload a pdf file.

Images will be lost, but a bit of cut and pasting...


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jun 2006
Posts: 8,712
Likes: 1
Moderator-Nortel, Computers, General
*****
OP Online Content
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,712
Likes: 1
Dean...
Do you have a link for that photo? Maybe they've changed their minds...

When I asked about them supplying or paying for the translation I was told they did only do them in English. Now, THAT's surprising considering the number of Spanish clients they must have...

On the install today, I had 1 phone that "Register Failed" The total length for the 1st 4 phones was maybe, 200 feet, the rest all between 50 & 100 feet. So I pulled out my spare and wouldn't you know it....DEAD on reception. You'd think they'd at least plug them in before boxing them.....sheeez...at least that solved my handset problem...

Oh, BTW Daniel, the French prompts that ARE on the phone are of piss poor quality...my 8 year granddaughter could have done better...

Also found out today that the X-16 doesn't support Call Forward to an extension....Now that's stupid....

Last edited by MooreTel; 10/26/20 11:58 PM.

Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: May 2002
Posts: 4,094
Likes: 1
Moderator-Avaya, Polycom
*****
Offline
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,094
Likes: 1
About the four colors, made sales real easy. .j took out 1 of each color and let them pick.

Sometimes even mix the colors . Was great sales tool.

Joined: Dec 2007
Posts: 6,657
Likes: 3
Admin
*****
Offline
Admin
*****
Joined: Dec 2007
Posts: 6,657
Likes: 3
Here is how to do it Dave...

[Linked Image]


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."
Joined: Jun 2006
Posts: 8,712
Likes: 1
Moderator-Nortel, Computers, General
*****
OP Online Content
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,712
Likes: 1
I don't have "Translate to French" just "Translate to English" & it's grayed out because it already is in English. Besides, from past experience, Google translate is sub-standard at it's best as shown in your example...


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
Joined: Dec 2007
Posts: 6,657
Likes: 3
Admin
*****
Offline
Admin
*****
Joined: Dec 2007
Posts: 6,657
Likes: 3
It is no worse that reading the directions from something that was manufactured in China. Those that know the language will have an understanding.

[Linked Image]


Dean
Photographs:
https://www.instagram.com/deanwilsoncanby/
https://fstoppers.com/profile/deanwilsoncanby
https://www.facebook.com/Dean-Wilson-Photography-112841337020414

Please don't confuse your "Internet Search" with my licenses, certifications and over 30 years experience.

"Thank you for calling Technical Support. If you feel you have reached this number in error, please hang up and press redial."

Moderated by  EV607797, MnDave 

Link Copied to Clipboard
Advertising Sponsor
Most Recent 5 Post
46xxsettings
by ffej010 - 05/17/21 12:45 AM
Officeserv systems can't dial out.
by RM SYSTEMS - 05/12/21 11:55 AM
Samsung Tech Support
by kevinoffsite - 05/10/21 05:41 PM
Saying good by to all the rest of my toshiba
by SSPhone - 05/07/21 04:28 PM
IP Office 500 V2 crash
by Mercenary Roadie - 05/07/21 08:24 AM
Popular Topics (Views)
Forum Statistics
Forums93
Topics94,380
Posts639,682
Members49,456
Most Online5,661
May 23rd, 2018
Today's Birthdays
Crackers, fonedude518, kendb5, Nick F
Newest Members
R&j, Andrea Sau, eos90066, Sonic, ERA
49,456 Registered Users
Get Tech Support Now! Click the banner below
Get Tech Support Now!
defencebyte.com
Antiransomware
Global Test Supply
Top Posters (30 Days)
dexman 28
pvj 11
Ruben 9
Phone.com 300x250
300x250 Your Business Phone Service in the Cloud
www.aweber.com
landing page builder
NordVPN
Advertising Sponsor Spot 2
EMP Shield for Commercial - Home & Vehicle
Use Coupon code SAVE - Click Here!
Who's Online Now
10 members (metelcom, cswroe, dexman, Curlycord, MooreTel, Skunky, phonemeister, Meyery2k, justbill, Mercenary Roadie), 121 guests, and 46 robots.
Key: Admin, Global Mod, Mod
vpnproxymaster
Contact Us | Telephone System Tech Support | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2021
Trusted Partners