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Joined: Nov 2007
Posts: 95
Member
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Member
Joined: Nov 2007
Posts: 95 |
Hello. I have one station that after picking up the headset or hitting the speaker button and hitting "9" to get an outside line. It would get CO however when trying to enter in any number beside 9, no response.
I have compare station programming to my extension since it worked however both are the same. Not sure what I am missing? any suggestion? I'm sure its an easy fix. Thank you
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Joined: May 2002
Posts: 4,314 Likes: 8
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,314 Likes: 8 |
Silly question, but have you swapped phones
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Joined: Jan 2005
Posts: 15,409 Likes: 18
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,409 Likes: 18 |
I would agree that this would be the best place to start. Also, is the phone set up with the headset mode active?
Ed Vaughn, MBSWWYPBX
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