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Joined: Mar 2012
Posts: 101
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Joined: Mar 2012
Posts: 101 |
Got my IDS mostly setup and configured. PRI card installed and mostly working, but outgoing calls don't appear to be sending ANI. I've looked through the documentation and programming screens. I see where I can program outgoing ANI for 911 calls on CAMA trunks, but not seeing anywhere to program this for regular old calls out the PRI. Am I missing it, or does the IDS (Eclipse 2.0) no send ANI?
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Joined: Mar 2012
Posts: 101
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Joined: Mar 2012
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Nevemrind, I did some more digging and found my answer. Looks like outgoing ANI is not possible.
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Joined: May 2002
Posts: 4,273 Likes: 6
Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
Joined: May 2002
Posts: 4,273 Likes: 6 |
Have the carrier supply it. That's what they do
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Joined: Dec 2008
Posts: 280
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Joined: Dec 2008
Posts: 280 |
That is correct. Had a customer that used PRI and rented out space.
Tenants were happy with incoming calls tagged to each other's business.
But wasn't long before they realized outgoing only displayed the owners main number.
Tired to warn them. But they got over it.
mjc
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