Phone Systems

Sponsored by Atcom
Get a free phone!
Previous Thread
Next Thread
Print Thread
Rate Thread
#641948 01/10/22 04:14 PM
Joined: Jun 2012
Posts: 2
Member
OP Offline
Member
Joined: Jun 2012
Posts: 2
Customer called informing me that CenturyLink had called them to inform them that they detected International Toll Calls at 10pm from their phone lines over the weekend. CenturyLink has blocked some things but I need to do some restrictions within the system. Apparently it is coming through the AutoAttendant. Looking for specific suggestions on programming changes. I haven't dealt with this issue in over 10 years on other systems (Norstar I believe). I use a laptop and DSX system administrator.
Thank you,
Rick Swineford

Atcom VoIP Demo
Get a VoIP Demo Today
Joined: Aug 2004
Posts: 1,398
Likes: 10
Admin
*****
Online Happy
Admin
*****
Joined: Aug 2004
Posts: 1,398
Likes: 10
Can't say for NEC, but the worst toll fraud cases I've seen all related to call forwarding on the line level. If you have a way to block those codes - do it!

Joined: May 2002
Posts: 4,210
Likes: 4
Moderator-Avaya, Polycom
*****
Online Content
Moderator-Avaya, Polycom
*****
Joined: May 2002
Posts: 4,210
Likes: 4
Block out calling on AA

Joined: Aug 2002
Posts: 1,001
Likes: 1
Member
Offline
Member
Joined: Aug 2002
Posts: 1,001
Likes: 1
Change all mailbox passwords, disable mailboxes which are not needed and apply a toll restriction to the intramail extensions.


Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,584
Posts635,636
Members49,577
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
robert baker, Vangar
Newest Members
chyc, LostieWitness, djringjr, ScottRSA, Adam B
49,577 Registered Users
Top Posters(30 Days)
Toner 13
dexman 7
Yoda 5
Who's Online Now
7 members (RATHER BE FISHING, Professor Shadow, tylan, Ruben, hitechcomm, Gary S., Toner), 16 guests, and 13 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Best VoIP Phones | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5