| | Joined: Jun 2012 Posts: 2 Member | OP  Member Joined: Jun 2012 Posts: 2 | Customer called informing me that CenturyLink had called them to inform them that they detected International Toll Calls at 10pm from their phone lines over the weekend. CenturyLink has blocked some things but I need to do some restrictions within the system. Apparently it is coming through the AutoAttendant. Looking for specific suggestions on programming changes. I haven't dealt with this issue in over 10 years on other systems (Norstar I believe). I use a laptop and DSX system administrator.
Thank you,
Rick Swineford | | | | | Joined: Aug 2004 Posts: 1,330 Likes: 8 Admin | | Admin Joined: Aug 2004 Posts: 1,330 Likes: 8 | Can't say for NEC, but the worst toll fraud cases I've seen all related to call forwarding on the line level. If you have a way to block those codes - do it! | | | | | Joined: May 2002 Posts: 4,179 Likes: 3 Moderator-Avaya, Polycom | | Moderator-Avaya, Polycom Joined: May 2002 Posts: 4,179 Likes: 3 | | | | | Forums84 Topics93,379 Posts634,605 Members49,525 | | Most Online5,661
May 23rd, 2018 | | |
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