sundance-communications.com/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Remote 8662 vs Netgear WNDR3300

Have a remote user whose router blew out, so got a new one, Netgear WNDR3300.

Configured ports as usual - NOTHING WORKS. (Phone does get local net addy, is pingable on local net, gets 'waiting for authentication' msg.)


Wondering if there is a known issue with this router type, esp. since it offers 'enhanced features that are touted in the adverts, but can not be found in the ^&^^# manuals made available.

In particular, wondering about (from the box adverts):

================


***Double firewall: Network Address Translation (NAT) to hide PCs and files from outside users –Stateful packet inspection (SPI) firewall to deny outside requests for personal information

***Denial-of-service (DoS) attack prevention

***Wireless access control to identify authorized wireless network devices

***“Trusted user” control

***QoS function

TIA

:bang:

Can you config the router for a DMZ port? Alot of these consumer routers deny IP traffic whether or not they are configured to.

Have done so per their info (has specific option for DMZ) - no go. Tried both port forwarding and port triggering also.

What annoys is the last one she had worked, but they don't do that model any more.

Now it gets stranger - Installed 8602 SoftPhone on her just to verify ports. Softphone works, half way. One-way audio (remote can hear me, I can't hear her), but does NOT get the 'waiting for auth' message.

Does the phone work from a different location? Just wondering if it is a phone issue...since you said a softphone works... One way audio on the softphone probably due to it is not in the DMZ.

It could be a phone issue, but I tested it before sending out. Will verify that I did put the softphone in DMZ and try that again, just to confirm.