|
|
|
|
Joined: Dec 2008
Posts: 239
Member
|
|
Member
Joined: Dec 2008
Posts: 239 |
Having a problem with the Inmail on a CP-10, 12.00.50 software, recognizing digits. Line calibration has been done. Lines are FIOS POTS. Time Out is set to disconnect because sometimes the Inmail does not release the trunk but FIOS does and the customer gets RNA. Since TO is set to disconnect the Inmail is not seeing press 2 for an example and the caller gets "Goodbye". Does anybody else have this problem. Any other adjustments we can make. Thanks
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
..first are all the ports on the inmail set to DP and special? This is under SLT programming.
|
|
|
|
|
Joined: Dec 2008
Posts: 239
Member
|
|
Member
Joined: Dec 2008
Posts: 239 |
They are. Tech. Support had me set 14-01-02 & 03 to 23 instead of 32. Set 81-07 for all trunks to "No Filter". Hope that cures the problem.
|
|
|
|
|
Joined: Sep 2004
Posts: 4,220 Likes: 2
Member
|
|
Member
Joined: Sep 2004
Posts: 4,220 Likes: 2 |
There is also settings you can adjust under MF level. Sometimes the DTMF is too short...be better if you stuck a buttset on the lines to hear them. Also, iPhones can have issues with DTMF when they are using dial by cell or wifi with certain providers.
|
|
|
|
Forums84
Topics94,491
Posts639,864
Members49,836
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Andyreed),
285
guests, and
465
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
