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#642145 02/08/22 02:09 PM
Joined: Aug 2011
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Does anyone have experience with a good CTI app?

Going back a ways, the ShoreTel communicator was fantastic. Mitel has kind of nerfed it.

A lot of systems I've looked at have an operator console type thing but it is full screen and overkill for most users.

I see Yeastar has a cti mode for the Linkus client but haven't found out much else there.

TIA

-B

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What are you looking to do?

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Control the desk phone from an app. Transfer calls. If you are familliar with the old Shoretel Communicator, then pretty much that.


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