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Joined: Aug 2011
Posts: 344
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OP
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Joined: Aug 2011
Posts: 344 |
Does anyone have experience with a good CTI app?
Going back a ways, the ShoreTel communicator was fantastic. Mitel has kind of nerfed it.
A lot of systems I've looked at have an operator console type thing but it is full screen and overkill for most users.
I see Yeastar has a cti mode for the Linkus client but haven't found out much else there.
TIA
-B
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Joined: Sep 2004
Posts: 4,196 Likes: 2
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Joined: Sep 2004
Posts: 4,196 Likes: 2 |
What are you looking to do?
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Joined: Aug 2011
Posts: 344
Member
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OP
Member
Joined: Aug 2011
Posts: 344 |
Control the desk phone from an app. Transfer calls. If you are familliar with the old Shoretel Communicator, then pretty much that.
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