|
|
|
|
Joined: Jan 2022
Posts: 5
Member
|
OP
Member
Joined: Jan 2022
Posts: 5 |
We have a Viking Emergency call station that is setup with SIP as it is IP based.
The unit is able to make calls to my extension but when you try and call it, my Toshiba phone shows "Extension Vacant"
The Viking unit shows as registered to the SIP server and the Toshiba show on the MIPU16 that it is idle and show IP address.
Viking says it is the Codec that Toshiba is using.
I have it set to G711 on the CIX and G711u on the Viking device.
Has anyone else ever experienced this?
Thanks.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Jun 2005
Posts: 2,702 Likes: 7
Member
|
|
Member
Joined: Jun 2005
Posts: 2,702 Likes: 7 |
Can the Viking capture packets? I don't have experience with Viking tech support, so I don't know if the 1st guy started to drive into the PCAP.
G.711U or G.729 is what Toshiba uses. I would make sure that all other SIP Codecs are disabled. It doesn't really make sense to me that the Viking unit is not accepting the call based on the Codec if it is able to make an outgoing call, but strange things happen with SIP sometimes.
|
|
|
|
Forums84
Topics94,279
Posts638,738
Members49,764
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (justbill),
137
guests, and
73
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
