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Joined: May 2004
Posts: 326
OP Offline
Joined: May 2004
Posts: 326
Hi all,

I went out to a new SX50 customer, they lost the ability to dial 9, they just get reorder, I went into Trunk group programming and the 9 was in there, so I deleted it and tried to re enter and it gave me Error that directory number already exists.

I deleted 8 from Trunk group 2 and moved 8 to Trunk group 1 and they can dial fine using 8 but it won't accept 9.

Any ideas?



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Joined: Aug 2009
Posts: 1,116
Joined: Aug 2009
Posts: 1,116
Are they using ACD ?

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