SX 50 lost the "9" trunk group code

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SX 50 lost the "9" trunk group code #642738 05/12/22 04:02 PM
Joined: May 2004 Posts: 336 Asheville NC Barrontel Member
Barrontel Member Joined: May 2004 Posts: 336 Asheville NC	Hi all, I went out to a new SX50 customer, they lost the ability to dial 9, they just get reorder, I went into Trunk group programming and the 9 was in there, so I deleted it and tried to re enter and it gave me Error that directory number already exists. I deleted 8 from Trunk group 2 and moved 8 to Trunk group 1 and they can dial fine using 8 but it won't accept 9. Any ideas? Thanks, Mark

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Re: SX 50 lost the "9" trunk group code Barrontel #642779 05/19/22 10:12 AM
Joined: Aug 2009 Posts: 1,118 New England U.S.A ShawnC Member
ShawnC Member Joined: Aug 2009 Posts: 1,118 New England U.S.A	Are they using ACD ?

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