|
|
|
|
Joined: Apr 2010
Posts: 1
Member
|
|
Member
Joined: Apr 2010
Posts: 1 |
I am seeing two alarms, the repeated 101 alarms daily, which seem to clear, and a BAT Alarm on the CPC card, what steps should I take to resolve?
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: Dec 2002
Posts: 9,429 Likes: 3
Member
|
|
Member
Joined: Dec 2002
Posts: 9,429 Likes: 3 |
Change the CPC battery, back up the database first just to be safe.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
|
|
|
|
|
Joined: May 2005
Posts: 526
Member
|
|
Member
Joined: May 2005
Posts: 526 |
Welcome to the board
The alarm 101 is excessive errors if you pull the logs you will see what extension has the issue and you can take steps to cure the problem. Jeff is right before turning off the power to your system you HAVE to take a download! You will loose everything when you power it down and pull the battery. Depending on the software level you may need to have a copy of the license so you can re-install it as well. I would address the battery issue ASAP if power goes out before you get a down load you will have a ton of time into re-programming the system
Hope this helps
Randy
|
|
|
|
|
Joined: Dec 2002
Posts: 9,429 Likes: 3
Member
|
|
Member
Joined: Dec 2002
Posts: 9,429 Likes: 3 |
Good point with the CPC, since you have an SSL tied to the system.
Jeff Moss
Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
|
|
|
|
Forums84
Topics94,526
Posts640,017
Members49,852
| |
Most Online5,661
May 23rd, 2018
|
|
|
|
|
|
