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#64281 04/13/10 03:34 PM
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I am seeing two alarms, the repeated 101 alarms daily, which seem to clear, and a BAT Alarm on the CPC card, what steps should I take to resolve?

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#64282 04/13/10 04:10 PM
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Change the CPC battery, back up the database first just to be safe.


Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
#64283 04/13/10 05:32 PM
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Welcome to the board
The alarm 101 is excessive errors if you pull the logs you will see what extension has the issue and you can take steps to cure the problem. Jeff is right before turning off the power to your system you HAVE to take a download! You will loose everything when you power it down and pull the battery. Depending on the software level you may need to have a copy of the license so you can re-install it as well. I would address the battery issue ASAP if power goes out before you get a down load you will have a ton of time into re-programming the system
Hope this helps
Randy

#64284 04/13/10 07:47 PM
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Good point with the CPC, since you have an SSL tied to the system.


Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE

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