sundance-communications.com/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems creating a new voicemail box

I need to create a new vm box on an Axxess 9.1 system. My question is if I just copy someone else's will I need to modify anything other than maybe the name?

Setting up the mail box is easy. go to Voicemail/devices/mailboxes with mailboxes highlighted right click on the right side of the screen select associated if it is an associated (meaning it has a phone) non if it's not. If not make up a number for the box. If it is what is is associated to (I suspect a digital station) select and pick the extension number from the list. If it is not in the list and it is not already created go to Voicemail/devices/extension Id's find the number and delete it. The system will then allow you to create it. highlight the new mailbox number on the left side of the screen on the right you will see passwords I suspect you will see ###### right click edit password and click OK. This will remove the password and makes it easier for the user to set up they will access the box press pound when prompted for a password. You will need to go to the extension if it is an associated Mailbox. System/devices and feature codes/stations

select the station you created the mailbox for and expand it select associated. (you may need to look at another station with a mailbox to get the application number for the voice mail. when you are looking also look at the forward path you will need to copy it as well. . . .. my profile has all my contact info feel free to call or e-mail if you need more help
Randy

Thank you so much Randy! Mitel/Inter-tel is so different from Nortel.

I created an un associated mailbox but have no idea how to flip the Mailbox initilaized to Yes!

I'm using db studio for intertel axxess


Thank you

Simple, you can't.

The mailbox become "initialized" when the user logs in and 1)sets the password, and 2)records their name.

Well, thats easy enough. Thanks for the swift reply.