Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#643367 08/25/22 12:21 PM
Joined: Apr 2007
Posts: 596
Likes: 1
Member
OP Offline
Member
Joined: Apr 2007
Posts: 596
Likes: 1
Hi, Customer has a 7100 4.70 with 8 channel MGI license. IP Phones on the LAN. When they make a call display shows "No MGI Channels Avail." Been working OK for a few years.
In #108 every channel shows " Conv with an extension number after the channel number. Tried a remote reboot but came back up the same way. Thanks for your help.

Atcom VoIP Demo
VoIP Demo
Joined: Jun 2006
Posts: 2,947
Likes: 3
Moderator-Samsung
*****
Offline
Moderator-Samsung
*****
Joined: Jun 2006
Posts: 2,947
Likes: 3
My 1st thought is bgm. I've had this before.
Get them to press the hold key on 1 of the extensions you see has an mgi channel in use.
They've likely bumped hold then turned the volume down.

Last edited by nameless; 08/25/22 02:19 PM. Reason: Spelling
1 member likes this: RATHER BE FISHING
Joined: Apr 2007
Posts: 596
Likes: 1
Member
OP Offline
Member
Joined: Apr 2007
Posts: 596
Likes: 1
Nameless you nailed it! Over time people have pressed the hold button and because there is no music on hold source it plays silence. I had the customer go to the extensions in question and press the hold key and sure enough the extensions cleared from the mgi ports before my very eyes. Thank you Sir.


Moderated by  nameless, pvj 

Link Copied to Clipboard
Forum Statistics
Forums84
Topics93,738
Posts636,407
Members49,615
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
aaronazatian, bg6214, Jigger, mkpgt, willtech
Newest Members
AMS Technology C, Chrontel, RonZ1971, Michael1948, lllDez
49,615 Registered Users
Top Posters(30 Days)
Toner 8
jsaad 7
Who's Online Now
0 members (), 55 guests, and 15 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2022
Powered by UBB.threads™ PHP Forum Software 7.7.5