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Joined: May 2023
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Hello,
I wanted to have a solution to connect an analog fax to a full IP network managed by a Samsung OfficeServ 7400 IPBx. I found analog VoIP gateways on the web but I don’t know which one to take and how to check compatibility with my IPBx 7400. Thank you.

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Cisco ATA should work

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You'll need to acquire a 3rd party license to connect the ATA, or find the last release of OfficeServ firmware that allows everything to be configured. A good deal of your success is going to depend on what type of trunking you have. ATAs for faxing and SIP trunking can be problematic.

It may be easier to find an analog station module to install in your 7400 cabinet and configure a port for use with a fax. Would probably be more stable.


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I would go with a EFax service. Less trouble

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Originally Posted by JBean3329
ATAs for faxing and SIP trunking can be problematic.

Originally Posted by phonman123
I would go with a EFax service. Less trouble

Both are good ideas. Faxing has been troublesome since switching to SIP trunks in our system.

I don't know if EFaxing is acceptable in a medical environment.

Last edited by Keyset6; 06/01/23 05:00 PM.

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