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Joined: Feb 2004
Posts: 842
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Joined: Feb 2004
Posts: 842 |
On a PRI, I need the DIDs to ring direct to extensions .
2202 is set for normal and DIL on mode 2. ( Shouldn't they be set to DID for both modes?)
22-11 has the extension in target, but the calls are going to the front desk. Missing something here.
Thanks
Chaz
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Joined: Feb 2005
Posts: 598 Likes: 4
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Joined: Feb 2005
Posts: 598 Likes: 4 |
22-02 set to normal will take any incoming DID will go to a ring group and set to DIL is usually to take it to one specific extension number (Often a Vmail box).
To take the DIDs to individual extensions, you need to set 22-02 to DID and set up the DID Translation table in 22-09, 22-10 and 22-11
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Joined: Sep 2004
Posts: 4,220 Likes: 2
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Joined: Sep 2004
Posts: 4,220 Likes: 2 |
All PRI channels need to be set to DID. Then adjust your DID tables.
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