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Joined: Oct 2002
Posts: 723
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Joined: Oct 2002
Posts: 723 |
Hey gang, Long time! I have a customer with TDA50 /TVS50 who now wants two-way recording.... so I walked them through it over the phone (never set this up before myself) Of course I "assumed" a recorded call would just end up in THEIR mailbox let any standard VM msg but upon testing there is no msg in their mailbox after doing recording. What am I missing....where did recording go? Can't find any programming requirements in manuals for this....appears /seems like simply creating the button is all that's needed ....?
Last edited by barster; 09/15/23 03:28 PM.
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Joined: Oct 2007
Posts: 330 Likes: 1
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I believe the TVS system will treat it as a saved message and will not light the message light.
Instructions are just one man's opinion on paper
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Joined: Jul 2006
Posts: 2,761 Likes: 22
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There are some special commands in the TVA-50. I don't know what they're selling for, but I have a couple in stock for cheap. It lets you record a conversation into your or someone else's mailbox and treat it as a new message. Something along the lines of a prompted message between you and the caller and recording into another's mailbox.
IIRC it's something with the 3.x software.
Carl
This model is end of life
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Joined: Oct 2002
Posts: 723
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Joined: Oct 2002
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Thanks all... C5Z, that was it, no msg light and doesn't treat it like a NEW msg, but like an "old saved message" ... so access procedure once logged into mbox is selection 1 then 2 for old message. Thanks!
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Joined: Oct 2007
Posts: 330 Likes: 1
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Carl is correct, the TVA is cheap and offers email notification, remote access and it turns the light on for recorded messages. Much more robust over the old TVS platform. Kevin
Instructions are just one man's opinion on paper
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Joined: Jul 2006
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FWIW I found the tech bulletin on the OPTN programming. I'll put it somewhere.
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