|
|
Joined: Jul 2012
Posts: 34
Member
|
Member
Joined: Jul 2012
Posts: 34 |
I have taken over an account that has a CIX and a mixture of 2010 and 3020 digital phones. I am wanting to change the extension's display names. Can this be done via programming on the phones or from network manager only. I have read every user guide that I can find and none of them mention it. Thank you. Sorry for the trouble on such a potentially easy question.
I am new to this forum but I have been in the industry since 02/1997. Mainly Avaya, Mitel, Panasonic, and NEC. Glad to be here!
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Dec 2007
Posts: 6,833 Likes: 25
Retired Admin
|
Retired Admin
Joined: Dec 2007
Posts: 6,833 Likes: 25 |
Can this be done via programming on the phones or from network manager only. I have read every user guide that I can find and none of them mention it. The DN are changed through Admin programming, which requires a password. If you Google "toshiba cix admin guide" it is easy to find it available.
|
|
|
|
Joined: Jun 2005
Posts: 2,721 Likes: 7
Member
|
Member
Joined: Jun 2005
Posts: 2,721 Likes: 7 |
The only issue with Admin programming is that Toshiba added this ability sometime in ver 2.2something. The admin ability did not exist prior to this update. It is disabled by default. At some point a Toshiba tech would have had to turn it on for an extension, usually the reception or office manager. I have turned this one for only a handful of customers who wanted to change the names on their own.
You could use system programming to enable Admin for an extension, then use that extension and set the DN names for the other phone extensions. You would need to use a 20-button phone to access PRG 204 FK34, Administrator phone.
|
|
|
Forums84
Topics94,482
Posts639,784
Members49,831
|
Most Online5,661 May 23rd, 2018
|
|
0 members (),
97
guests, and
16
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|