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Joined: Nov 2005
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We have an Intertel Enterprise Messaging/Unified messaging box that we use to send PDF files for faxing. Works great for local and toll free but because users have to enter an account code when sending long distance we have a problem.

Inter-Tel support told me to put a comma in the dial string

Ex: 17755551212,1234

However it causes the system to send back a send failure and tells me its a programming error (and appears to change the comma to a colon). I've tried commas, dashes, p, w... etc.

If anyone has any ideas I'd appreciate the help!

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I believe that was a bug in certain versions. Do you know which EM version you have?

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Quote
Originally posted by superfoneguy:
I believe that was a bug in certain versions. Do you know which EM version you have?
Whats the best way to look that up? I can look at the file versions but those all say 1.0 so I'm not entirely sure thats what we're looking for.

Thanks!

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If you go into the Windows Add\Remove programs in control panel you should see the version listed in there.

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1.2.49.0


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