sundance-communications.com/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems CPS Server Peggs at 100% - System Resets

Howdy,

I have a CPS Server on an 11.01 512-Axxess. The CPU will occasionally peg out at 100% and the system grows sluggish and will frequently reset.

This is for a large clinic at a hospital so this is quite a problem.

I was there when it happened. Out of the blue the CPS Server's CPU pegged out at 100%. I unplugged the LAN and there was no change. I unplugged the KSU LAN and there was no change.

Looking at the Task Manager there were a few instances of "ping.exe" and "csrss.exe" running which were taking up 20%, 30% and 40% of the CPU.

I had uninstalled the CPS software, rebooted it and reinstalled it from scratch, restored a tested back up and no change.

The Windows Restoral CD is missing from inside the case of the PC.

Any suggestions?

Whenever I've seen this happen, it has been due to Automatic Updates being enabled. I disable it on all my Win2K servers.

Yes, thank you for bringing that up. All automatic updates seem to have been disabled and I've double-checked that.