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Joined: Feb 2007
Posts: 325
Member
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Member
Joined: Feb 2007
Posts: 325 |
Have a customer that needs to record their radios to the cloud and we are having trouble figuring out how to set this up the radio system puts out an analog signal but its just an open analaog signal. (it doesnt ring and answer like an analog phone line does)
trying to figure out best way to get this to record on cloud pbx recording
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Joined: Aug 2004
Posts: 1,741 Likes: 49
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Joined: Aug 2004
Posts: 1,741 Likes: 49 |
Interesting question - you would think there must be some kind of VOX detection available in a cloud storage platform. You could probably even get text transcription to make it searchable...
I just don't know specifically where to find it!
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Joined: Jul 2006
Posts: 2,760 Likes: 22
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Joined: Jul 2006
Posts: 2,760 Likes: 22 |
I remember two names from back in the day. Intelligent Recording and Exacom. I'd start with Exacom first.
The Intelligent system actually was primitive in that it plugged into the handset. I remember their logo, but I don't see much of the evolution into a modern system.
The Exacom is heavily touted in a search engine.
Carl
This model is end of life
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Joined: Feb 2007
Posts: 325
Member
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Member
Joined: Feb 2007
Posts: 325 |
Other municipalities have recommended Exacom to us. They know their stuff for sure but they are a little expensive. actually everybody we have talked to in this field is pretty expensive.
We did find and tested with a company called Barix their device registers like an ATA and when it senses voice it calls an extension, all you need is for that extension to answer and open up a talk path and record. which we have successfully accomplished. however these communications are critical and we wouldn't want to take on the responsibility if an important radio call didn't get recorded.
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