sundance-communications.com/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems How to Network my Intertel 5000 PBX with Digital Endpoints for Analog Call Recording

I have an Inter-Tel 5000 PBX with 2 T1s and 2 DEM 16 cards and I'm using about 30 Digital Endpoints. I also have an Analog call recorder with 16 RJ11 Analog Inputs. Is there any way to network at the PBX or at the Patch Panel to record 16 lines with my call recorder or do I have to patch in at the handset since that's the only point that is Analog? Is there any sort of Analog card that mimics the voice on the digital endpoints? Any giudance would be greatly appreciated.

Can't think of a way to make that work.

Do you want to record everything? if so OAISYS makes a server that will go on the T-1's and record everything that goes across the channels

If it's selective set up record a call app to record to a mailbox and have it e-mail

Randy

Yes, I do want to record everything. The problem with tapping the T1s is that I don't know what I'm recording, I'd like to track my recordings by time and extension but the T1 wouldn't know what extension. So if I ever have to track down a call I'll have to sift through a bunch of calls. Looks like I either need to tap the T1s, splice in to the handsets or purchase a full blown call center recording solution....

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