1. Go into Device Manger - View - Show Hidden Devices.
2. Un-install the hardlock and HASP Fridge drivers in the list of Non-Plug and Play Drivers.
3. Exit all programs, reboot the computer and login with an account that has admin rights.
4. Download and run the install for the Sentinel HASP 5.86 (or later) sentinel driver again.
https://www3.safenet-inc.com/support/hasp/enduser.aspx#latestDD You should be all set. If not, you will have to contact your vendor who can then contact Mitel.