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Joined: Aug 2010
Posts: 12
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OP
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Joined: Aug 2010
Posts: 12 |
Our outgoing calls are showing up as blocked or unknown and I am sure it is because it is not transmitting our phone number in the caller id. I have isolated it down to our T1's. The phone company says everything is fine on there end. Is there something in the system that I have to set to send our phone number in the caller id?
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Joined: May 2009
Posts: 1,198
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Joined: May 2009
Posts: 1,198 |
There are two methods for generating Caller ID. It’s either provided by the carrier, or via the Calling Party Number field on each station.
I’ve never heard of a straight T1 using Calling Party Number, only PRIs. Obviously, I could be wrong.
If the carrier is looking for Calling Party Number and none are entered, the Home Area Code will be displayed as the Caller ID number.
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