atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Passing Call Type for Caller ID

We need some select stations to pass a DID instead of the main BTN for caller ID for call back purposes (we have multiple business lines). We have been testing this this week to no avail:

Here is what we found. We changed the settings on the call types for the PRI Card to ISDN/National, per TWTelecom's request, as this is needed for caller ID passing.

What is happening is that if it is a long distance call, it passes the the plan/type correctly, but local calls send the plan/type from the AXXESS as Unknown/Unknown (see trace information from TWTC below. They still pass the caller id information we send, but if the called number is on AT&T, they refuse to accept it, and show as UNKNOWN On the receiving phone. (I assume related to CNAM)

It appears that we need to trouble shoot why the AXXESS system is not passing the plan/type on local calls. Has anyone experienced this?

IN--> SETUP CRV=00481 (Orig) Prot=Q.931 11:09:34:000 07-27-11
Bearer_Cap 80 90 a2
3 *00 CCITT standard coding
00000 Speech
4 *00 Circuit Mode
10000 Rate=64 Kbits/s
5 *01 User information layer 1 protocol
00010 CCITT Recommendation G.711 u-law speech
Channel_Id a9 83 81
3 *0 Interface implicit
1 Other interface
1 Exclusive
0 Not D-channel
01 Channel indicated below
32 *00 CCITT channel coding
0 Single numeric channel follows
0011 Channel Type: B
33 *0000001 Channel # 1
Facility 9f 8b 01 00 a1 0f 02 01 01 06 07 2a 86 48 ce 15 00 04
0a 01 00
*00 spare
11111 Networking Extensions
10001011 Interpretation Component
00000001 Length=1
00000000 Discard any invalid invoke components
10100001 Invoke Component
00001111 Length=15
00000010 Invoke identifier tag
00000001 Length=1
00000001 invoke identifier
00000110 Operation: value = Object identifer
00000111 Length=7
2a 86 48 ce 15 00 04
00001010 Argument: null value
00000001 Length=1
00
Calling_Num 00 80 32 31 30 32 32 34 30 38 31 33
3 +000 Type: Unknown
0000 Numbering Plan: unknown
3a *00 presentation allowed
000 <reserved>
00 user-provided, not screened
4+ Number='21xxxxx813'
Called_Num a1 32 31 30 35 38 31 30 30 31 32
3 *010 Type: National
0001 Numbering Plan: ISDN/telephony (CCITT E.163,E.164)
4+ Number='21xxxxx012'

Is it possible that you're not using the PRI for local calls.

Check under 'Local' and possibly 'Toll Local' Facility Groups and and verify what Trunk Groups/Nodes are in there.

I just double checked and it is going out the same PRI. It would not be a huge issue if it is only AT&T doing this, but I am stumped as to why we are not passing the Type when it is set on the PRI interface card. You can see it is passing the station level call number: 4+ Number='21xxxxx813'

Did you change all the Call Types or just for long distance? By default, Ten Digit Local Calls and Private Network Calls is set to Unknown which you may already know. Can you post a screen shot of the Call Type screen to show what you have?

In all honesty, I've never had to change the settings in there except for International dialing. That is not to say that your provider might need you to.

I actually tried changing all call type settings to see if that would help. No luck so far. Here is the screen shot