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DID Disconnects
#66674 09/28/11 02:51 PM
Joined: Jun 2010
Posts: 797
Stix1 Offline OP
OP Offline
Joined: Jun 2010
Posts: 797
I have a customer with an intermittent peculiar problem.

They have their 800 number aimed at one of their DID's residing on a PRI which rings a hunt group.

At times, they will answer the call fine but it will continues to ring. When the 2nd person answers the call, it pulls it from the original person for a second then disconnects the call.

Has anyone seen anything like this?

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Re: DID Disconnects
#66675 09/28/11 04:59 PM
Joined: May 2009
Posts: 1,198
Joined: May 2009
Posts: 1,198
I wouldn’t think that it has anything to do with the DID or PRI; it’s just call coming down the pipe like any other.

How about corruption in the hunt group itself? Maybe delete and rebuild?

Moderated by  Stix1 

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