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#66695 10/05/11 05:40 AM
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Inter Tel Axxess v9.115
Recently installed IPRC with 4 ip phones. They have been working fine(1 month)until this week when I started getting the SYS ALARM #32 INSUF BAND errors for the two phones that are in use. One phone is in California the other central Pennsylvania and both show that error. These phones are in home offices and one uses Verizon FIOS.Connection for IPRC card is routed through firewall with all appropriate ports opened and Public ip is NAT'd to the private ip of the card. What are some tests I could run to narrow down the cause.
Thanks

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#66696 10/05/11 05:57 AM
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#66697 10/05/11 07:12 AM
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Thanks Stix, I'll look through the threads.

#66698 10/05/11 09:17 AM
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This error means some packets took longer to arrive than the phone system feels it should. It's basically meaningless. They happen quite regularly with users on DSL. I ignore these errors unless they denote an entire node instead of a phone.

I may pop up and tell our network guy that I've received the error. At which point we do our best Chicken Little impersonation and then go on with our day.


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