sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Inter-Tel Telephones & Systems Test my Numbers

We recently had one of our 800#s go out.
The provider had issues and we could not even call them. So we could not change the forwarding or anything.

So anyway we are looking moving the number to a different provider.

This brought up a question.
Is there a way to automatically test dial a set of numbers to confirm they ring?

Idealy something that runs on either on a computer / server or maybe from the phone system.

I have Access 11 running. Maybe a STAR app that dials and either hands up on first ring or an automated message when they answer. - And someway of knowing if it fails.

Basically looking for a way to know if a number has a probem before our customers tell us, we tried calling you... something like that.

If I could avoid acually calling the number and just do like a phone number ping that would be ideal.

Thank you,

Adam

There is no functionality within the Axxess system to automatically dial outbound calls.

STAR applications will route inbound calls, based on time/day/date.