atcomsystems.ca/forum Forums TDM Business Telephone Systems Inter-Tel Telephones & Systems Porting completed but..

Well we did 9 sites and only 2 are sending 10 so I think it's safe to say carrier screwed up.

Sure sounds like they screwed up. However, it would actually be faster for you to fix the tables than fight with the carrier.

You could add the leading six digits in each table in just a few minutes. Here’s how:

Fix the first entry. Now right click and copy just the first six digits in the pattern.

Left click on the next entry and press [Home] to move the cursor to the beginning. Right click and paste the digits in.

Repeat as necessary – you could get the entire table fixed in no time at all.

We can safely say that this is resolved but a question for you guys with years of experience. In most of our locations we have multiple exchanges. I would think that going with 10 digits should be protocol here. Using only 4 digits could at some point cause conflict. Is it safe to assume that with multiple exchanges we should be using 10 digits as good practice?

Yea I actually did that before I saw your post but thank you for the information. I've changed it at both sites. Problem now is the owner just sent an email to Verizon telling them to change it to 4. Ugh! I am not a PBX expert but common sense would tell you, multiple exchanges, 10 digits is best practice to avoide conflict. At least I'd assume that to be the case, he just never listens.

I would agree that 10-digit patterns are a good idea, for the reasons you mention.

Back in the day, we used 3-digit DNIS and ran into very few conflicts. Of course, that was before sites were networked.