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#67021 12/21/11 06:19 AM
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Just re-programed the system after UPS Failed.
For some unknown reason, can not get " SYSTEM HOLD " to work. Tried " Skate to Hold " & " SPCL " - # 335 @ ea. Phone location. Unable to place any call on hold, on any line. There is a " strange Sound " when you press HOLD, like a blinking on & off sound.
Is there something I missed in the programing, or another command to get HOLD to work. Thanks.

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#67022 12/21/11 10:02 AM
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Not sure (been 4 years) you need to establish an outside call for the hold to work.
Verify buttons are programmed w/ 335: SPCL 326 touch hold button; display should indicate system hold.
Procedure to program if needed: SPCL 327 Press Hold button dial 335. If you have newer style phones the SPCL button is now a sideways infinity button.


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#67023 12/21/11 01:03 PM
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Um, there are no newer style phones on the 1224/2460.

Sorry ROSLYN, but it’s been too long since I worked on one of these and I tossed my books ages ago.

I am curious about the “blinking noise” – is it coming from the phone or the cabinet?

#67024 12/28/11 04:35 AM
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Back when dey wuz new, dey had newer, din'n dey? Or was that change on the Axxess phones?


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#67025 12/28/11 05:34 AM
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Not until the Axxess 550.4xxx series keysets. Some had SPCL and others had the infinity key.

Even the Eclipse keysets still had the SPCL key.


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