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Joined: Feb 2002
Posts: 8
Member
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Member
Joined: Feb 2002
Posts: 8 |
We have Partner ACS Release 4 system.
We own 2 different phone numbers.
Is there a way to program it so that when people call these numbers, they will be routed to designated lines on the main phone?
That way receptionist can tell which number customers were using to call and answer appropriately.
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Joined: Jan 2002
Posts: 47
Member
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Member
Joined: Jan 2002
Posts: 47 |
Assuming you are not using a hunt group for the two numbers assign them to specific buttons on the attendant phone in programming I believe it is in section 300 line assignments.
Good Luck.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
If they are not in a hunt group as DonM said then you can use program #301 to assign them to your buttons on station 10 or whatever station you may be using for a the recpt.
Hope this helps
dtmf
[This message has been edited by dtmf (edited February 05, 2002).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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