sundance-communications.com/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Deleted messages are coming back as new.

Hi!

I have Partner Mail VS R5. When ever my user login into her VM box and then delete old messages then log out, She login back, check for new messages and all deleted messages come back as new messsages.

I don't know how to fix this problem.

Please help.

Thank you,

RD

Too weird! Is it just one mailbox, or all of them? You might try deleting the mailbox, and then re-creating it.

I found that it is happening with all my mail boxs.

After deleting all messages and then keep asking PRESS 0 TO LISTEN. If I press 0 then keep doing in cycle. When I hit # then says NO MESSAGES. Then login back and deleted messages come back as new.

I also found that no body can leave message because its says "Please leave message after tone, (no tone generated ) message is very sort, message is not saved."

Any idea why its doing that? Is it toasted?

Thanks,

RD

rd,
Sounds like corrupt data has camped out on the drive or it's gone bad. I would try a voice mail default and rebuild it. Sounds like you have nothing to loose.
Like Tommy said this is too weird.

My Partner Mail VS is making noise if I power down and power up. Then LED is lit up as green and then goes OFF and then steady green and noise stops.

DTMF you are wright, its hard drive is goes bad. Is it easy to replace hard drive by my self or get refurb card?

"I would try a voice mail default and rebuild it." DTMF could you please tell me where can I find this in my partner mail VS manual.

Thank you,

RD

It's not in your manual, You got mail