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#70334 10/17/03 02:27 AM
Joined: Mar 2003
Posts: 14
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I have a 6 line telephone that when I pick up on line 1 the HFA light lights up. Does not do it when I pick up on line 2 or line 3. I have tried the HFA / Mute button in all conditions to try to get it to stop. I swapped the phone and it does not do it. Is my phone bad or is there something I can do to stop this? Please Help....Thanks

[This message has been edited by waynego4 (edited October 17, 2003).]

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#70335 10/17/03 05:28 AM
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If you have put a different telephone in the same location and the replacement phone does not do it, then you probably have a broken phone. It sounds like a keypad problem to me. Have you recently spilled anything on the telephone? Even a drop or two of soda can screw up the phone if it gets into the keypad. We can fix it. Hit me with an email.

#70336 10/17/03 05:46 AM
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If you swap phones and the problem follows the phone then it is the phone.


Russ runs a local service and private tech center.

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#70337 10/17/03 06:47 AM
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Well said! much clearer than I was.

#70338 10/17/03 08:56 AM
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Sometimes the simplest is the easiest. [Linked Image from sundance-communications.com]


Russ runs a local service and private tech center.

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