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Joined: May 2003
Posts: 57
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Can anyone tell me what the codes in the error log mean?
message Pool busy &/OR OOS Code:4C03 & 4C02
customer has a hunt group but claims calls are going to the groups vm bucket even when stations in the group are logged in and available.
any ideas? thanks
rich
rs
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Joined: Mar 2001
Posts: 320
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Posts: 320 |
4C02, Pool Busy, system needed a trunk, trunks are present, none are idle.
4C03, Pool Busy&/or OOS, system needed a trunk, some are idle, however maybe Out Of Service.
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Joined: May 2003
Posts: 57
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Thanks, what puts one OOS? Its not busy but out of service.
again thanks.
rs
rs
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Joined: May 2003
Posts: 57
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Thanks, if they arent busy then what puts them Out of Service oos? <font face="Verdana, Arial" size="2">Originally posted by txfoneman:
4C02, Pool Busy, system needed a trunk, trunks are present, none are idle.
4C03, Pool Busy&/or OOS, system needed a trunk, some are idle, however maybe Out Of Service.</font>
rs
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Joined: Mar 2001
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no dial tone at the demarc
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Joined: Jul 2001
Posts: 126
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You can download a code book for the Merlin by going to the Avaya website and search by comcode 108370305 or number 555-670-116. The title of the book is Merlin Legend Communications System Advanced Solutions Pocket Reference.
Good Luck
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