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#70821 03/02/04 08:39 AM
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I have a customer with verizon provided caller id.Is there a way to get the digits to appear on their 18d sets? Its a 5 slot parnter acs with an r3s vms card. Thanks.

[This message has been edited by vzveteran (edited March 02, 2004).]

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#70822 03/02/04 09:09 AM
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It should come up automatically, it does need at least 2 rings for the data to pass through, if you have the VMS answering all calls make sure it's set to 2 or 3 rings before it answers.

[This message has been edited by dtmf (edited March 02, 2004).]


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#70823 03/02/04 10:14 AM
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Apparently the customer THOUGHT he had Caller Id! A quick check to verizon reveled otherwise! Was it Reagan that said "Trust,But Verify"? Thanks John.

#70824 03/02/04 10:31 AM
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LOL, your right it never hurts to make sure. Glad you got it solved.


Russ runs a local service and private tech center.

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