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#71 07/02/01 11:25 AM
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We have a DSM-10 switch that is interfaced with a Glenayre system via T-1. I am looking to install a ACD system to interface with the DSM-10 via T-1. Does anyone know of any "ACD in a box" that would integrate with the DSM-10 switch? Or know of any key system with ACD capabilities that can be integrated to the DSM-10 switch via T-1?

#72 07/02/01 01:16 PM
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I beleive you should be able to network a Norstar MICS equipped with a Norstar Applications Module II(has ACD capabilities)to the DMS 10.


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