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Joined: Mar 2004
Posts: 33
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Member
Joined: Mar 2004
Posts: 33 |
I have a customer who Avaya just did an upgrade on thier Intuity voicemail (which is on a Legend). Since the upgrade the customer has notice that after 10 days all old messages are deleted.The customer was told that the upgrade had to be done cause of failing motherboards on the intuity. How do I stop the Intuity from deleting messages from the mailboxes period.Customer wants to delete the messages when s/he is ready.
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Joined: Mar 2001
Posts: 338
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Member
Joined: Mar 2001
Posts: 338 |
Check in system parameters and see if there is not an options for deleteing messages after so many days.
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Joined: Feb 2003
Posts: 353
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Member
Joined: Feb 2003
Posts: 353 |
I think that's a class of service option
HE SEEMS TO BE SAYING SOME KIND OF WORDS
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