atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems analog phones with Partner ACS r6

We have 5 single line cordless phones that are used quite heavily.

Each of these 5 individuals is assigned a phone. When they get a call we normally announce it along with what line its on over the PA. If they have a cordless with them they have to get on the radio (which they also carry) and announce which extension to transfer the call to. Now as far as I know, transfering is the only way to get a incoming call to a single line phone....

Hopefully someone here can tell me different!

Ideally I would like for the individual with the cordless phone to be able to pickup the call themselves.

Is there a way for a single line phone to pickup a line?

The system manual provides very little insturction on using single line phones with the Partner system.....

Call Park/Pickup will be your only option with this system.

1. Lift the handset.
You hear intercom dial tone.
2. Dial 6 plus the two-digit number of the extension at which the call is ringing or parked.

[This message has been edited by Davee (edited July 19, 2004).]

You can also dial 6 and the line number (801=1, 802=2 803=3 804=4)and so on. That way they can grab a call on hold.
So that way after the page they can grab any line you have put on hold.



[This message has been edited by dtmf (edited July 19, 2004).]

This is from the documentation concerning "Direct Line Pickup".

To use Direct Line Pickup—Active Line on a single-line telephone:
1. Lift the handset.
You hear intercom dial tone.
2. Dial 68 and the two-digit system line number of the line you want to pick up or join.

I didn't think of this feature earlier. good call.

[This message has been edited by Davee (edited July 20, 2004).]

[This message has been edited by Davee (edited July 20, 2004).]