Business Phone Systems

Previous Thread
Next Thread
Print Thread
Rate Thread
#71657 07/30/04 08:51 AM
Joined: Jul 2004
Posts: 1
OP Offline
Joined: Jul 2004
Posts: 1
My company is keen to move to IP Office from a legend solution, primarily for all the gui management and call center features.

I was told that their entire software is developed on top of another solution called SmartConnect which expanets OEMd in the USA from a company in New Zealand.

Is it is true that the existing investment can be protected if we go with SmartConnect and yet get all the nice bells and whistles which are touted to be available with IP Office. I am a n00b so any help will be appreciated.


Atcom VoIP Demo
VoIP Demo
#71658 08/01/04 07:52 AM
Joined: Apr 2002
Posts: 646
Joined: Apr 2002
Posts: 646
IP-Office works with SmartConnect. IP-Office has its own VoiceMail and Call Center Applications that Avaya will reccomend. SmartConnect was a branded name given to Expanets for Zeacom's product line including the Q-Master for Call Center applications and Courus for VoiceMail. The Question is who is localy supporting you now that Expanets went back to Avaya? Zeacom offers remote tech support and so does Avaya on the Zeacom line. See
IP-Office is not a Zeacom product.

[This message has been edited by gkar (edited August 02, 2004).]

Link Copied to Clipboard
Forum Statistics
Most Online5,661
May 23rd, 2018
Popular Topics(Views)
Today's Birthdays
briguy, Eddie Mac, Georg Andreev, kate85034, rodapech, Stormin Protection
Newest Members
APInc, m1cashman, jonnycom, XJR9000, BitBang
49,673 Registered Users
Top Posters(30 Days)
Toner 10
teleco 6
dexman 5
jsaad 5
Shahza 4
tim10 4
Who's Online Now
0 members (), 77 guests, and 18 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: Business Phone Systems | Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers.
©Copyright Sundance Communications 1998-2023
Powered by UBB.threads™ PHP Forum Software 7.7.5