sundance-communications.com Forums Telephony Discussion Phone & VoIP Systems Avaya - Lucent Telephones & Systems Music on Hold Prologix

I have acustomer with a Prologix he has 16 Port analog circuit paks TN 746B. I have added music on hold to this system. It will run for about 10 Minutes and then stop. I have tried this with different music sources and have put them on 3 different ciruit paks. After the music stops the only way I can resore it is to move ot to a differnt port, busy out the original port and restore.

Any ideas suggestions or help?

Thanks

Mike

Avaya only supports MOH with a Aux. Trunk card and a 909a/b universal interface. With that said and out of the way, you can use a analog port but you need to limit your output to 1watt.Use a headphone output to keep the power down. If you can get a 909 or a system-25 MOH adapter that will keep you under 1watt. I like to use a PC speaker plugged into a walkman headphone port and the PBX plugged into the PC speaker headphone jack. This gives you a way to test the music service and listen to something while working in the phone room.