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Joined: Mar 2005
Posts: 4
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I have a Partner Messaging r1.0 voicemail system on a Partner ACS switch. We're trying to create voicemail boxes for guest users. We've been successful up through extension 57. After 58 the voicemail boxes seem to create successfully but you can't transfer, copy definitions, or dial (from the intercom) the mailbox. You get an error tone when doing so.
Anyone have any thoughts on what we may be doing incorrectly on the setup?
Thanks!
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
With the messaging r1 you should be able to put in 200 mailbox's and either tell them they have a station associated with them or not but they will only go up to 57 as far as for extensions.
[This message has been edited by dtmf (edited March 29, 2005).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Mar 2005
Posts: 4
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We're assigning them the Systems Administration module, extension, add new extension. We've selected the option that indicates a phone is not present.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
What error tone are you getting a busy or what?
Russ runs a local service and private tech center. [/url]
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Joined: Mar 2005
Posts: 4
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The error tone is fast busy.
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Joined: Apr 2002
Posts: 646
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I thought the partner ACS only had extensions 10-49 +8 for VM max
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
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Du, I don't know what I was thinking you are correct, 10-49 +8. 58 and up is a no go, they will act like they are built but will not work as there is no number plan in the R7 to support them.
Sorry that I miss-informed you jperrine, some times I go out in left field and play with the squirrels.
Thanks for call me on that gkar.
[This message has been edited by dtmf (edited March 29, 2005).]
Russ runs a local service and private tech center. [/url]
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Joined: Feb 2005
Posts: 12,356 Likes: 4
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Member
Joined: Feb 2005
Posts: 12,356 Likes: 4 |
You need to talk to Touch Tone Tommy. I know he has a workaround for this but I can't remember what it was.
-Hal
CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
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I recall him having a work around also perhaps he will chime in and enlighten us.
Russ runs a local service and private tech center. [/url]
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Joined: Jul 2001
Posts: 3,347 Likes: 10
Moderator-Avaya-Lucent, Antique Tele
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Moderator-Avaya-Lucent, Antique Tele
Joined: Jul 2001
Posts: 3,347 Likes: 10 |
Hi guys -
To transfer to a guest mailbox that is outside of the extension range of the Partner, you need to transfer the caller to 777. Wait for the VM to answer and ask you to log in to check messages. Then dial *8 (transfer) and the guest mailbox number. Hang up quick, or YOU'LL be transferred to the mailbox, instead of the caller.
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